Terms & Conditions

1. Acceptance of Terms

Welcome to the website of CMA Hospital Wah Cantt (“CMA Hospital”, “we”, “our”, or “us”), available at cmahospitalwah.com (the “Website”). By accessing or using the Website, including booking appointments or using the patient portal, you agree to be bound by these Terms & Conditions (the “Terms”) and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.

2. Medical Disclaimer

The content on this Website — including articles, blog posts, department descriptions, and FAQs — is provided for general information purposes only. It is not medical advice and is not a substitute for professional diagnosis, treatment, or consultation with a qualified doctor. Never disregard or delay seeking professional medical advice because of something you have read on this Website. Always consult a qualified healthcare professional regarding any medical condition.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of the Website by, any third party. You must not:

• Use the Website in any way that is fraudulent, harmful, or unlawful;
• Attempt to gain unauthorised access to the Website, its servers, or any connected systems;
• Introduce viruses, malware, or any other harmful material;
• Copy, scrape, or reproduce content from the Website for commercial purposes without our prior written consent;
• Impersonate another person or provide false information when booking appointments or registering an account.

4. Appointments

The Website allows you to request appointments with our doctors and departments. By requesting an appointment, you agree that:

• The information you provide (name, contact details, and reason for visit) is accurate and complete;
• An appointment request made through the Website is a request and is subject to confirmation by the hospital; confirmation may be communicated by phone, SMS, or email;
• Doctor availability, schedules, and consultation timings shown on the Website are indicative and may change without notice;
• If you cannot attend a confirmed appointment, you should inform us as early as possible so the slot can be offered to another patient.

5. Patient Portal & User Accounts

If you create an account on our patient portal, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

6. Fees & Payments

Consultation fees, procedure charges, and other costs are payable at the hospital in accordance with our prevailing fee schedule, unless otherwise communicated. Any fees or prices displayed on the Website are indicative and subject to change without notice.

7. Intellectual Property

All content on the Website — including the CMA Hospital name and logo, text, graphics, images, page layouts, and software — is the property of CMA Hospital Wah Cantt or its licensors and is protected by applicable intellectual property laws. You may view and print content for personal, non-commercial use only. Any other use requires our prior written permission.

8. Third-Party Links & Content

The Website may contain links to third-party websites and services (such as Google Maps and our social media pages). These links are provided for convenience only. We do not control and are not responsible for the content, availability, or privacy practices of third-party websites, and a link does not imply our endorsement.

9. Limitation of Liability

The Website is provided on an “as is” and “as available” basis. While we strive to keep the information on the Website accurate and up to date, we make no warranties or representations, express or implied, about its completeness, accuracy, reliability, or availability. To the maximum extent permitted by law, CMA Hospital Wah Cantt shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, the Website. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under the laws of Pakistan, including liability relating to medical services actually provided at the hospital, which are governed by applicable healthcare laws and regulations.

10. Indemnification

You agree to indemnify and hold harmless CMA Hospital Wah Cantt, its management, doctors, and staff from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Website or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

12. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us: